Related Articles
Account Settings
You can manage and update your account information, such as your email address, password, and notification preferences in this section of your Onit app. PERSONAL DETAILS You can view and edit your personal information, including your name, address, ...
Top Up Onit Account
You can top up your Onit balance right from your home screen using two methods: M-PESA push notification Deposit via Onit's M-PESA Paybill M-pesa push notification The first way to top up via M-PESA is by receiving a prompt to the phone number you ...
Why can't I make payments using the money in my Onit account?
You didn't complete the verification process, but you can still verify your identity. Once your identity is verified, you can resume using the money in your Onit account to make payments.
I just received some money but I'm not on Onit yet. What do I do if I want to make payments with the money in my Onit account?
Create an Onit account and verify your identity in the Onit app to gain access to your Onit balance. This means you can use the money you’ve received to make payments. Any money you had in your Onit account before you verified your identity will ...
How do I safeguard my account ?
If you shared your financial or personal information or entered sensitive information on a fake website, please follow these steps as soon as possible: Change your Onit password immediately Contact your bank and credit or debit card issuer and let ...