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• I just received some money but I'm not on Onit yet. What do I do if I want to make payments with the money in my Onit account? 

  Create an Onit account and verify your identity in the Onit app to gain access to your Onit balance. This means you can use the money you’ve received to make payments. Any money you had in your Onit account before you verified your identity will ...

• Failed Payment Transfer

  If you encounter a failed payment, follow these steps: Check your internet connection. If your internet connection is fine and you still cannot complete the payment, take a screenshot of the error message you receive. Send the screenshot of the error ...

• Reporting Fake or Suspicious Emails

  It's important to stay vigilant anytime you receive an unexpected email, even if the message appears to be from a service you trust. Read on for help identifying and reporting this activity. How do I identify and report a fake email or website ...

• What is the maximum amount you can transfer with Onit?

  Onit provides you with the flexibility to transfer money to various banks and mobile money accounts. However, there are certain limits set for each platform. Please refer to the table below to ensure that you are aware of the updated maximum transfer ...