How to reset your password

How to reset your password

Have you forgotten your password?
Follow the steps below to reset your password when logging into the app.
  1. Open the Onit app 
  2. Select forgot password
  3. Enter your phone number
  4. Enter One Time Password (OTP)
  5. Take a selfie
  6. Create a new password
  7. Log in with your new password



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