Why can't I make payments using the money in my Onit account?

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• I just received some money but I'm not on Onit yet. What do I do if I want to make payments with the money in my Onit account? 

  Create an Onit account and verify your identity in the Onit app to gain access to your Onit balance. This means you can use the money you’ve received to make payments. Any money you had in your Onit account before you verified your identity will ...

• Send Money

  Sending money from one Onit account to another Onit account is simple and free. Onit offers several options for sending money, including transfers to other Onit users, external transfers to mobile accounts, and payments to businesses. Onit does not ...

• Receive Money

  Onit account allows you to receive funds from your contacts. To receive funds to your account: Select Add Money on your homepage Select the Contact you want to receive funds from Enter the Amount they should send to your account. You can also add a ...

• Top Up Onit Account

  You can top up your Onit balance right from your home screen using two methods: M-PESA push notification Deposit via Onit's M-PESA Paybill M-pesa push notification The first way to top up via M-PESA is by receiving a prompt to the phone number you ...

• I’m trying to verify my identity and there's an error with my name.

  The identity verification process starts with the legal name you provided when you signed up for Onit. If this name isn’t current or is incorrect for any reason, please Contact Support. You may be asked to provide documentation showing your correct ...