Why are my ID and video selfie required?
As part of the onboarding process at Onit, we require you to verify your identity by submitting your National ID and a selfie video. This helps us confirm that you are the account holder and not someone else attempting to open an account using your information. By providing this information, we can prevent fraudulent account openings and ensure the security of your personal details.
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Joining Onit
How to sign up for an Onit account Go to the Google Play Store or Apple App Store and install the Onit app. Open the app on your phone and click Create Account. Enter the phone number you would like to use on Onit and click Next. A one-time code will ...
How to reset your password
Have you forgotten your password? Follow the steps below to reset your password when logging into the app. Open the Onit app Select forgot password Enter your phone number Enter One Time Password (OTP) Take a selfie Create a new password Log in with ...
How long will it take to verify my identity?
Our automated ID verification process is designed to be completed within 5 minutes. However, in some cases, certain issues may arise. If this happens, we may ask you to provide additional documentation through the app to confirm your identity. These ...