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Account & Settings
How to reset your password
Have you forgotten your password? Follow the steps below to reset your password when logging into the app. Open the Onit app Select forgot password Enter your phone number Enter One Time Password (OTP) Take a selfie Create a new password Log in with ...
Close Account
To close your account, follow these steps: Navigate to the Settings option on your home screen. Select Security Settings. Choose Close Account. Select a reason for closing your account and click Next. Review the information provided before submitting ...
Account Settings
You can manage and update your account information, such as your email address, password, and notification preferences in this section of your Onit app. PERSONAL DETAILS You can view and edit your personal information, including your name, address, ...

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What are the benefits of transitioning to Onit?
A free bank account for all Shara merchants Free transactions to friends & family on Onit Access the Same Credit Limit on the Onit App Your wallet balance will be sent to your M-Pesa account.
What will happen to my wallet balance on Shara?
Your wallet balance will be disbursed to your M-Pesa.
Fees
At Onit we believe in being transparent with our fees and charges! No hidden fees no surprises! Here is a complete list of our fees and charges when you transact with us. Transaction type Amount Fees Onit personal account to Onit personal account ...
Top Up Onit Account
You can top up your Onit balance right from your home screen using two methods: M-PESA push notification Deposit via Onit's M-PESA Paybill M-pesa push notification The first way to top up via M-PESA is by receiving a prompt to the phone number you ...
Joining Onit
How to sign up for an Onit account Go to the Google Play Store or Apple App Store and install the Onit app. Open the app on your phone and click Create Account. Enter the phone number you would like to use on Onit and click Next. A one-time code will ...

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